FAQs

Selling

How To Become A Seller

If you are a business owner or a serious collector, and regularly have instruments or bows of the violin family that you would like to sell at our Ongoing Auctions, please feel free to Register to become a Seller at Salabue Auctions. After your application is reviewed and approved by the Salabue Auctions team, you will be offered the opportunity to sell via Salabue Auctions. Thanks!

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How do I post an Auction?

Start by clicking the Sell an item link. You will find a variety of fields that will need to be filled out, along with images. Once you have completed the fields, you will be able to preview your listing. If everything looks good in the Preview, go ahead and finish listing. Please remember that once you Post the Item, you are entering into a contract with the buyer. You cannot remove the listed item, and you cannot change your mind. You can check real time status of all of your listings. At the close of each of your auctions, you will receive an automated email that will summarize the auction results.

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Should I Set A Reserve Price?

You may set a hidden Reserve Price higher than the minimum bid, which means you are not required to sell unless the high bid meets or exceeds your reserve price amount. Your reserve price is not revealed to bidders - only that you have set a reserve.

The listing will also indicate whether the current bid has met the reserve or not. If the the high bid does meet or exceed your reserve, then you are obligated to sell at the high bid amount.

Deciding whether to set a reserve price requires some thought. You want to protect your investment, but you also want bidders to participate. Some bidders do not like reserve price auctions, and will not bid on them. Most bidders will be annoyed if the reserve price was un-realistically high.

Some sellers will reveal their reserve price to bidders, either via private email or by adding a comment to the auction. Disclosing your reserve price often sparks more interest as bidders can tell how close they are.

Our recommendations:

If you have a bottom line price that you absolutely will not sell below, then enter your bottom line price as the minimum bid amount to start, and do not set a reserve price. This way, bidders know you're not wasting their time.

If you're not sure what you can expect to get for an item, then set a low opening bid, and a reserve price at what you think it might be worth.

If you really want to move an item and generate some excitement, then start the auction at a opening bid ($1), and do not set a reserve price. This is a little risky but most often gets market value or more, and always gets a lot of bidders interested.

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Can I change my item(s) information?

Yes. If your item is active and has no bids, you can change a number of fields. If your item is active and has at least one bid, all you can do is make description additions. Both these options are available via the edit link under the title of each item you are selling.

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How do I change my item(s) description?

If your item is active and has no bids, you can change a number of fields. If your item is active and has at least one bid, all you can do is make description additions. Both these options are available via the edit link under the title of each item you are selling.

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How do I end my auction early?

If your item has no bids against it, you can inactivate or delete the item. Inactivation means it remains in the system and can be re-activated later.

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How can I contact the high bidder of an auction?

Each auction contains a link to allow the seller to "Contact Buyer". Contact forms automatically display the e-mail address of the high bidder and allow the ability to send a copy of any message to yourself. FYI - E-mail notifications automatically sent to the highest bidder of each auction.

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What can I do if the high bidder fails to complete the transaction?

Please allow at least 5 working days for the high bidder to respond to you. Some people only check their e-mail every few days. If you still cannot contact the high bidder, contact our Sales department and we will try to assist you. You can also, as always, re-list your item(s).

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How do I make my item(s) more marketable and stand out from the others?

Use quality pictures and make use of HTML to spice up your item descriptions. You can even link to an external web site which contains more detailed information about your item(s).

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Condition Disclosure

All Sellers should fully disclose condition of instruments and bows based on the following guidelines:

1- Excellent (E): Impeccable with No flaws, All Parts Authentic, All Finish Intact;

2- Mint (M): Some flaws (small repairs but none vital), All Authentic Parts, Most Original Finish with some touch-up;

3- Very Good (VG): Minor flaws (repairs in none vital areas), All Parts Authentic, Original Finish with major touch-up;

4- Good (G): Flaws (major repairs but none on vital areas), Parts Authentic, Some original Varnish with major touch-up;

5- Fair (F): Major Flaws (many repairs including vital areas), Most parts authentic, Some original Varnish with major touch-up.

6- Restorable Condition (RC): Most parts but requiring lots of repairs and restoration.

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